Product once bought from the website can not be cancelled.
Refund will be allowed only in case of damage package.
You just need to drop us a mail at customercare@soilnsoul.com mentioning that you want to return the product delivered and you will get a revert within next 24 working hours.
The product should be unused and request should be raised within 3 days of delivery. Return shipment fees will have to be borne by the customer.
As soon as we get the product back, we will provide a refund within 8-10 working days.